(1) The business Terra & Tree Stylianos Traoudas, Wasserhofstrasse 47, 60599 Frankfurt am Main, Germany (hereinafter referred to as “we” or “Terra & Tree”) operates an online shop at https://www.terra-tree.com/en/. These General Terms and Conditions apply to all business relationships between us and our customers (hereinafter “Customer” or “you”) in the version valid at the time of the order.
(2) A “Consumer” is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
(1) The presentation of products in our online shop does not constitute a legally binding offer, but an online catalog subject to change.
(2) By clicking the order button (“Buy Now” / “Order with obligation to pay”), you submit a binding offer to purchase the goods in your shopping cart. The contract is concluded when we send an order confirmation via email within three business days.
The subject matter of the contract is the sale of goods (specifically extra virgin olive oil). The essential characteristics of the goods are described on the respective product pages.
(1) All stated prices are final prices. In accordance with the German Small Business Regulation (§ 19 UStG – Kleinunternehmerregelung), Value Added Tax (VAT) is not charged or displayed on our invoices.
(2) Shipping costs are clearly calculated and shown in the shopping cart prior to checkout.
(3) Delivery time within Germany is 1–3 business days after receipt of payment. We currently ship to Germany and Greece.
The delivered goods remain our property until full payment of the purchase price has been received.
Consumers have a statutory right of withdrawal. For detailed information, please refer to our Cancellation Policy.
The legally binding language for the conclusion of the contract is German. This English translation is provided for informational convenience only.
(1) Statutory warranty rights under German law (BGB) apply.
(2) Upon delivery, please inspect the glass bottles immediately for any transport damage or broken seals and notify us promptly.
The European Commission provides a platform for Online Dispute Resolution (ODR), accessible at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. German law applies.
